Document Guide  ·  Version 1.0  ·  February 2026

User & Admin Guide

A complete reference for everyone who uses SEAMS — from visitors browsing events to administrators managing requests and approvals.

1. Introduction

This document guide provides a complete reference for using the Event Management System (SEAMS). It covers how visitors and attendees can explore the system, how to submit event requests, and how administrators manage and approve those requests.

The guide is divided into two main parts: Part 1 — User Guide, for visitors, students, and organizers who wish to view events or request a venue/event; and Part 2 — Admin Guide, for administrators who manage event requests, venue bookings, and system updates.

2. System Overview

Public Event Calendar

Visitors can view all upcoming approved events on the landing page without logging in.

Venue Availability

Visitors can check which school venues are available on specific dates before submitting a request.

Event Request Process

Organizers submit a formal letter and email to initiate an official event request through the system.

Email-Based Communication

All updates, forms, and approval decisions are communicated directly via email.

Admin Dashboard

Administrators manage, review, and approve or disapprove event requests through a dedicated dashboard.

No Account Needed: No registration or login is required for visitors and organizers to use the system.

Guide Structure

  • Part 1 — User Guide — For visitors, students, and event organizers. Covers browsing the event calendar, checking venue availability, submitting a formal letter, filling out the event request form, and tracking your request.
  • Part 2 — Admin Guide — For administrators. Covers managing event requests, processing forms, approving and disapproving events, updating the event calendar, and managing venue availability.
  • Communication Guidelines — Best practices for email communication between the admin team and organizers.
Part 1 — User Guide

3.1   Viewing the Event Calendar

1
Go to the Website

Open your browser and navigate to the SEAMS website.

2
Find the Calendar

On the landing page, locate the Event Calendar section.

3
Browse Events

Click on any event to view its details — event name, date, time, venue, and description.

Note: The calendar is regularly updated by the admin team whenever new events are approved.

3.2   Checking Venue Availability

1
Go to the Venue Section

On the landing page, navigate to the Venue Availability section.

2
Select a Venue

Browse the list of available school venues and select the one you are interested in.

3
Check Dates

View the availability calendar for your preferred venue to see which dates are free or already booked.

Note: Venue availability is updated in real time whenever a booking is approved or cancelled.

4.1   Before You Submit

  • A formal letter stating your intent to hold an event.
  • Your active email address for receiving the event request form and updates.
  • Your preferred venue and date — check availability on the website first.
  • Basic event details such as event name, purpose, and expected number of attendees.

4.2   How to Submit a Formal Letter

1
Prepare Your Formal Letter

Write a formal letter addressed to the admin team expressing your intent to hold an event. Include your name, organization or group, contact email, preferred venue, and proposed date.

2
Submit the Letter

Submit your formal letter through the designated submission method on the website — email submission or physical submission as indicated on the Contact page.

3
Wait for the Request Form

Once your letter has been received and reviewed, the admin team will send the official Event Request Form to your email address.

Note: Double-check your email address before submitting your formal letter to avoid missing the request form.

4.3   Filling Out the Event Request Form

1
Check Your Email

Look for the Event Request Form sent by the admin team. Check your spam or junk folder if you do not see it in your inbox.

2
Fill Out the Form

Complete all required fields: Event Name, Event Description, Proposed Date and Time, Preferred Venue, Expected Number of Attendees, and Organizer Contact Details.

3
Submit the Form

Send the completed form back as instructed in the email you received from the admin team.

Note: Incomplete forms may delay the approval process. Make sure all fields are filled out accurately.

5. Tracking Your Request

After submitting your event request form, you will receive email updates at every stage of the approval process.

1
Stage 1 — Received

The admin team confirms receipt of your formal letter. You will receive an acknowledgment email.

2
Stage 2 — Under Review

Your event request form is being reviewed by the admin team, including venue availability checks.

3
Stage 3A — Approved

You will receive an approval confirmation via email with guidelines. Your event will be added to the public Event Calendar.

3
Stage 3B — Disapproved

You will be notified via email with the reason. You may revise and resubmit, or contact the admin team for guidance.

Not getting updates? Check your spam or junk folder, or follow up through the Contact Us page.
Part 2 — Admin Guide

6. Admin Responsibilities

  • Receiving and reviewing formal letters from event organizers.
  • Sending the official Event Request Form to approved letter submissions.
  • Reviewing and processing completed event request forms.
  • Approving or disapproving event requests and notifying organizers via email.
  • Updating the public Event Calendar with approved events.
  • Managing and updating venue availability on the website.

7.1   Receiving Formal Letters

1
Monitor Submissions

Regularly check the designated submission channel — email inbox or physical drop-off — for incoming formal letters from organizers.

2
Review the Letter

Read through the letter to assess the intent, proposed event, preferred venue, and proposed date.

3
Send the Request Form

If the letter is in order, send the official Event Request Form to the organizer's provided email address.

Note: If the formal letter is incomplete or unclear, contact the organizer for clarification before sending the form.

7.2   Processing Event Request Forms

1
Receive the Completed Form

Once the organizer submits the completed form, review all provided details thoroughly.

2
Check Venue Availability

Verify that the requested venue is available on the proposed date using the venue management section of the admin dashboard.

3
Approve or Disapprove

Make a decision based on venue availability, event details, and school policies.

4
Notify the Organizer

Send an email to the organizer informing them of the decision. If approved, include relevant instructions. If disapproved, provide a clear reason.

Note: Always respond to event requests in a timely manner to avoid delays for organizers.

7.3   Approving an Event

  • Send an approval confirmation email to the organizer with event guidelines.
  • Add the approved event to the public Event Calendar on the website.
  • Mark the venue as booked on the specified date to prevent double bookings.

7.4   Disapproving an Event

  • Send a disapproval email clearly stating the reason — e.g., venue unavailable, incomplete details, policy conflict.
  • Offer guidance or alternative options where possible to help the organizer resubmit.

8. Managing the Event Calendar

1
Access the Admin Dashboard

Log in to the admin side of the system and navigate to the Event Calendar management section.

2
Add Approved Events

Enter the event details — name, date, time, venue, and description — for each approved event.

3
Edit or Remove Events

Update event details if changes occur, or remove events that have been cancelled.

Note: Ensure all event details are accurate before publishing — visitors rely on this information for their planning.

9. Managing Venue Availability

1
Access Venue Management

In the admin dashboard, navigate to the Venue Availability section.

2
Update Availability

Mark venues as booked or available based on approved event schedules.

3
Resolve Conflicts

If two requests target the same venue and date, contact the organizers to discuss alternative arrangements.

Note: Keep venue availability updated regularly so that visitors and organizers can plan their requests accurately.

10. Communication Guidelines

All communication with organizers should be done via email. Below are best practices for admin communication.
Respond promptly to formal letter submissions and completed request forms to avoid unnecessary delays for organizers.
Use clear and professional language in all email communications to maintain a respectful and credible tone.
Provide specific reasons when disapproving a request — vague rejections prevent organizers from understanding how to improve their submission.
Include all necessary instructions and guidelines in approval emails so organizers know exactly what to do before and during the event.
Keep records of all communications for reference and accountability in case of disputes or follow-up inquiries.

11. Contact & Support

For questions, concerns, or technical issues related to SEAMS, please reach out through the Contact Us section of the website or contact the system administrator directly.
Tip: When following up on a request, always include your ticket number or the email address you used when submitting the formal letter to help the team locate your submission quickly.
End of Document Guide  —  SEAMS  —  Version 1.0  —  February 2026
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